Kardex Remstar Offers New Megamat RS Vertical Carousel

Interchangeable carrier design provides material handling organizations with storage flexibility.

 

The new Megamat RS Vertical Carousel from Kardex Remstar features an interchangeable carrier design, allowing industrial material operations to mix, match and change storage configurations easily at any time. With a standard multipurpose carrier organizations can add partitions, dividers, intermediate shelves, rollout drawers as well as a variety of front lip height and depth clips to customize the unit to meet their storage needs now and in the future.

 

Changing carrier configurations is easy. Simply remove the stored goods from the carrier, add the carrier insert (partitions, dividers, intermediate shelves or rollout drawers) and replace the stored goods. In other vertical carousel designs, the addition of drawers or shelves requires the entire carrier to be removed and replaced. This can be a time consuming and expensive effort. Each carrier comes standard with a 0.3 inch front lip to prevent stored goods from migrating out. Carrier depth or height clips can be added, providing taller or deeper front lip to secure various sized totes or boxes from migrating out of the carrier. Each carrier also has a partial top to prevent carrier overloading.

 

Creating a 100 percent customized storage space allows for maximum storage density. The ability to easily reconfigure the Megamat RS Vertical Carousel in the future provides organizations flexibility as stored goods change. As the size and weight of the stored goods changes over time so can the storage configuration allowing maximum storage density and minimizing wasted space.

 

 

 

 

 

 

ORBIS Corporation Touts Hygienic Stack’r Pallet

Reusable plastic pallet from ORBIS designed for food processing, consumer goods and pharmaceutical applications

 

ORBIS Corporation, a leading manufacturer of sustainable reusable packaging and an expert in supply chain optimization, designed its 40 x 48 Stack'R pallet with versatility that allows customers to use it in both stacking and lightweight racking applications. Continuing the mission of ORBIS Corporation of offering the best products for environmental sustainability in packaging and logistics, the 40.0" x 48.0"  x 5.9" Stack'R is 100 percent recyclable and has been manufactured to stand up to a variety of temperatures and harsh environments materials may meet when passing through the logistics chain in the food and agricultural industry.

 

"The Stack'R is made to be used, made to last and made to be versatile," said Mike Ludka, pallet product manager. "The reusability of the Stack'R pallets gives our customers an economic and environmentally conscious alternative to single-use pallets that is highly cleanable for use in all types of food processing plants." The Stack'R pallet is structural foam molded and was developed to be a smooth and non-porous product to avoid absorbing moistures or odors. The product's all-plastic construction ensures dimensional consistency and repeatable performance in automated systems or high-rise racking.

 

Additional features and benefits of the Stack'R pallet include:

 

• Long service life, with lower per-trip or per-turn costs than alternative     pallets

 

• Open or closed deck design

 

• Multiple styles, with edge racking capacities from 750 – 1,500 lbs

 

• Optional lip or factory installed grommets

 

• Availability in FDA approved material

 

• Contoured corners and surfaces to reduce product damage

 

 

 

 

 

 

 

Quantum Storage Systems Announces Arrival of New Catalog

Quantum Storage Systems announces it’s new, four-color, 132-page catalog that boasts the industry’s largest selection of heavy-duty plastic bins and bin systems, steel shelving, wire shelving, and storage containers.  Quantum’s new stainless steel wire and solid stainless steel shelves are featured, in addition to its comprehensive offering of epoxy (antimicrobial), chrome and galvanized shelving.

 

The catalog features numerous storage innovations including the unique Rackbin™ series of extra-large, 42” long, heavy-duty poly bins, designed specifically for pallet rack; a new line of giant-size, clear-view stackable containers utilizing the company’s unique, crystal-clear visibility technology for easy parts identification; Quantum’s Q-peg wall mounted system; and its “Par Wall” free standing storage system in single-sided and double-sided models for hanging wire baskets or plastic bins.

 

 

 

 

 

 

CRST Expedited, Inc. Names New President

CRST International, has announced the appointment of Cameron Holzer as President of CRST Expedited, Inc. Prior to his appointment he held various roles at CRST, most recently Vice President of Operations. CRST Expedited is the largest operating subsidiary of CRST International, Inc., the parent company.

 

“I’m looking forward to the opportunity to continue the long standing legacy of revenue growth and profitability that CRST Expedited has experienced consistently year over year,” Holzer said. “CRST Expedited has continued to grow and expand, and has been an exceptional revenue generator for the company over the years. “My attention will be a continued focus on growth and profitability, while exploring new markets for opportunity.” Holzer, 40, replaces Mike Gannon, a 27 year CRST veteran, who was promoted to Group President late last year. Holzer has more than 15 years in the trucking industry, holding progressively responsible leadership roles at CRST, and previously at CR England.

 

Dave Rusch, CRST International president and CEO said, “As part of our ongoing management development efforts, Cameron’s extensive industry experience made him a natural choice for this role.   As we prepare for the next generation of leadership at CRST, Cameron is a great example of the type of individual we want to lead CRST into the future.” CRST International is the sixth largest truckload carrier in the United States.

 

 

 

 

Intelligrated Appoints Vice President, Midwest Operations Distribution & Fulfillment

Intelligrated®, a leading North American-owned automated material handling solutions provider, has appointed Chuck Harris as vice president of Midwest Operations, distribution & fulfillment. Based out of Intelligrated's Chicago location, Harris will oversee sales, concepting, estimating, engineering, and project implementation services for the company's distribution and warehousing clients in the region. Midwest Operations is part of the Intelligrated network of regional operations, which includes California, Georgia, Ohio, New Jersey and Texas, as well as Ontario and Quebec, Canada and Mexico City, Mexico.

In his new position, Harris will report directly to Royal Smith, senior vice president, regional operations. He is rejoining Intelligrated after a yearlong appointment at Savoye, where he served as director of business development for the company's North American operations. Prior to his brief tenure at Savoye, Harris served in operations management and sales management roles for the Midwest Operations of Intelligrated. Harris holds a Bachelor of Science in Mechanical Engineering from the Illinois Institute of Technology.

 

"We’re excited to welcome Chuck back to the Intelligrated team," Smith said. "His years of material handling industry experience, commitment to customers and leadership capability will be a terrific asset as we expand our business in the Midwest region."

 

 

 

 

 

 

 

Crown Equipment Again Among World’s Best Industrial Designers

Crown WT 3000 Series pallet truck wins Gold IDEA award

 

Crown Equipment Corporation has announced it has been ranked again by the Industrial Designers Society of America (IDSA) as one of the world's best industrial designers. Selected by IDEA and presented by Co. Design and Fast Company, Crown was honored with a 2011 Gold International Design Excellence Award (IDEA) for the Crown WT 3000 Series of pallet trucks. Crown has won more IDEAs in the Commercial and Industrial Equipment category in the last 11 years than any other company. This is the sixth consecutive and nineteenth overall IDEA award for Crown.

 

The Crown WT 3000 Series of pallet trucks, which are available in Europe, are designed to accommodate intense pallet truck conditions and high throughput demands. The Crown WT 3000 Series combines robust engineering, durability, performance and operator comfort, and is loaded with innovative features such as the Crown Access 1 2 3®, AC technology, and e-GEN® braking system to lower operating costs and improve energy efficiency. The FlexRide® suspension system provides riding comfort during trailer loading and transport, and the optional weight-adjustable FlexRide® platform reduces impact shock to the driver.

 

Davin Stowell, IDSA's 2011 IDEA Jury Chair and chief executive officer of Smart Design, an international design company, said, "Like magic. Just when you thought Crown had already done everything that could be done in pallet trucks, they created this cost-efficient modular system that can transform into a multitude of different configurations depending on the customer's needs — all with breakthrough features for safety and rider comfort. Just like pulling a rabbit out of a hat!"

 

According to Clive Roux, IDSA's CEO, "The IDEA program is considered by many as the 'Oscars' of design competitions because the judging process is rigorous and judged by the experts in their field." The IDSA IDEA program receives thousands of product submissions each year but only a few are honored with an IDEA award. With entrants from countries as far-reaching as Japan, Croatia, Brazil and New Zealand and a continuing upward trend in international participation, the IDEA program highlights the best in design from around the world.

 

Since the 1960s, Crown has earned more than 50 design awards. In the past decade alone, IDSA recognized Crown with an IDEA for these products:

 

• 2010 Gold IDEA: Crown ESR 5000 Series narrow-aisle reach trucks

 

• 2009 Gold IDEA: Crown GPC 3000 Series Order Picker

 

• 2008 Gold IDEA: Crown RC 5500 Series Stand-Up Counterbalanced Lift Truck

 

• 2007 Gold IDEA: Crown ST/SX/WF 3000 Stacker Series

 

• 2006 Silver IDEA: Crown TSP 6000 Series Turret Stockpicker

 

• 2004 Silver IDEA: Crown PE 4000 Series Rider Pallet Truck

 

• 2003 Gold IDEA: Crown FC 4000 Series Sit-down Counterbalanced Lift Truck

 

• 2000 Gold IDEA: Crown WP 2000 Series Walkie Pallet Truck and Crown SC 4000 3-Wheel Counterbalanced Truck

 

US Open Forklift Rodeo & Safety Expo Cancelled

The 16th annual US Open Forklift Rodeo & Safety expo has been cancelled. According to Springfield Clark County Safety Council president Kristina Downing, Safety Council and Forklift Rodeo founder Colonel Dick Higgins continues to recover from an accident earlier this year. The 16th annual US Open Forklift Rodeo & Safety expo was scheduled for October in Springfield, Ohio. Last year’s competition set a participation record. Thirty-two teams and a total of 66 forklift operators participated. It is expected the event will resume in 2012.

 

 

 

"Like" Material Handling Wholesaler on Facebook

Material Handling Wholesaler's business page is now Wholesaler's only source for the latest material handling news on Facebook. When you "Like" Material Handling Wholesaler on Facebook, you will receive the latest news in the industry on your Facebook wall. You will also have the opportunity to connect with other industry professionals. If you like us already - show it on Facebook.

 

 

 

 

Flexhaust Offers Carpet Cleaning Truck Mount Hose

An upgraded polyethylene copolymer hose that comes in a variety of colors with integral poly-welded cuffs for commercial, industrial, and residential truck mount installation is being introduced by Flexhaust. Flexaust Genesis® STM Carpet Cleaning Truck Mount Hose is extruded from a proprietary polyethylene copolymer blend that provides improved flexibility and crush resistance, claims the firm.  Reinforced with an integral poly-ethylene double-profile I-Helix for easy dragging over all surfaces, this carpet cleaning truck mount hose is available in a wide variety of colors.

 

Featuring factory-installed poly-welded cuffs, Flexaust Genesis STM Carpet Cleaning Truck Mount Hose handles full vacuum, resists most chemicals, solvents, and water, and operates over a -40°F to 160°F temperature range. It comes in 1.5” and 2” I.D. sizes and standard 25’ and 50’ lengths in red, blue, yellow, orange, and green, with custom color matching offered. Flexaust Genesis STM Carpet Cleaning Truck Mount Hose is priced from $0.96 per foot, depending upon size and quantity.  Samples and price quotations are available upon request.

 

 

 

 

Magnetek Announces New Telemotive MLTX2

Magnetek, Inc. has announced the introduction of its new Telemotive™ MLTX2 bellybox transmitter for material handling applications.  The MLTX2 radio remote control provides users with an informative graphic display and two-way feedback in a lightweight, comfortably contoured case.

 

“Our new MLTX2 transmitter offers users a number of feature-rich options that enhance productivity and safety,” states Ben Stoller, Magnetek’s Director of Radio Controls. “You are able to configure the new MLTX2 on a Windows PC with our Radio Control Programmer (RCP). Uploading new programming in the field is easy with a USB connection. An optional graphic display keeps the operator informed of system status at all times, and makes configuring system settings simple. Two-way feedback, another new option, provides information such as machine related parameters, engine diagnostic information, and Received Signal Strength Indication (RSSI).” MLTX2 is available in several frequency options including 400MHz, 900MHz, and 2.4GHz.

 

 

 

 

Mitsubishi Forklift Trucks Unveils New Walkie Stacker

Mitsubishi Forklift Trucks has announced the addition of a new 3,000-3,500 lb capacity Heavy-Duty Electric Walkie Straddle Stacker to its North American product line. The new PWT15 and PWT18 walkie stacker models feature an AC-powered drive motor and electric power steering option, giving operators precise control when traveling at any speed.

 

Several helpful features extend the new walkie stacker's battery life and increase efficiency. The stacker can be easily powered-up by using a key or with an optional keyless access pad. Optionally, after a set amount of time of inactivity, the walkie stacker's auto shutdown feature powers the forklift down, conserving energy and allowing for more run time. The advanced regenerative braking system also enhances efficiency and control by smoothing out directional changes and reducing brake pad and component wear.

 

The forklift’s AC-powered drive motor's brushless design significantly diminishes noise levels and improves operating efficiency. The electrical system's emphasis on power and efficiency makes it ideal for repetitive stacking applications where travel distances are relatively minimal, such as storage and staging areas, skid, cart or work-table applications. Adding the electric power steering option improves the already precise steering control.  Also, the addition of a steering motor to the system helps to reduce operator fatigue and boasts quiet activation.

 

Further empowering the operator's control, the new walkie stacker is equipped with both pinwheel and crawl speed functions. The pinwheel function gives the operator the ability to pinwheel the forklift with the handle in a completely vertical position while pressing the crawl speed button. This function also provides better utilization of space and helps increase productivity.

 

The walkie stacker offers features geared toward operator security as well. The emergency reverse button will stop and reverse movement of the stacker if the operator is traveling in the forward direction and gets caught in close quarters. Like all Mitsubishi Forklift Trucks products, the new walkie stacker is backed by some of the industry's best programs for payment options and services, including parts and labor for all systems for one year.

 

 

 

 

Samsung Techwin America Appoints New President

Samsung Techwin America has announced the appointment of Soon Hong Ahn as president of the video surveillance and security products supplier. Formerly Vice President of Global Sales and Marketing for the security division of Samsung Techwin Co. Ltd. in Korea, Ahn is familiar with the unique challenges and opportunities of the security and video surveillance markets in North America and Latin America. A frequent traveler to both regions, Ahn will provide valuable management perspective and leadership as Samsung Techwin America continues on its path of sustained sales growth.

 

“I am very pleased to now be able to focus my full attention on the important security and video surveillance markets in the Americas,” Ahn said. “My new position provides a great opportunity to help position Samsung Techwin America as the market leader. I am especially interested in receiving feedback from the dealer, integrator and end-user communities to help guide our efforts to improve and to earn new business.”

 

As a strategic thinker with global experience, Ahn has already been a strong supporter of Samsung's evolution and growth in the North American and Latin American markets in the last two years. Samsung has focused on being a comprehensive supplier of security systems including video surveillance, access control, intrusion detection and alarm systems. The company has an ongoing commitment to technology leadership, which includes development of new analog and network DSP chipsets equipped with differentiated core algorithms as a basis for video surveillance products offering additional features and superior performance in the marketplace.

 

Samsung has also added an access control line, including standalone controllers and Wiegand-output readers that combine 125KHz proximity or 13.56 MHz contactless smart card credentialing, keypad access based on personal identification numbers (PINs), and/or fingerprint biometrics.

 

 

Hyster Company Strengthens Marketing Team with Two Hires

Hyster Company is pleased to announce the hiring of Thom Peebles and Jason Gasparik. Peebles, who comes to Hyster Company after an extensive career with Michelin North America, joins the team as Hyster marketing brand director. Peebles will be responsible for all Hyster branding and marketing materials and provide leadership in messaging and organizational processes. As marketing director for the BF-Goodrich and Uniroyal brands, Peebles gained solid experience managing an organization to grow brand equity and sales. Most recently, Peebles worked within a distributor network owned by Michelin. This, in addition to other dealer experience, gives Peebles an excellent appreciation of challenges facing the distributor channel.

 

Gasparik is the new director of Big Truck sales. With a background in manufacturing, product engineering and heavy equipment sales, Gasparik spent the last 10 years in the materials handling industry. He worked for Kalmar, first as a sales engineer, and then as the West Coast region manager. Most recently, Gasparik was the large truck manager for Washington Lift, the Taylor dealer in Seattle. Gasparik’s leadership and knowledge will position Hyster Company for aggressive growth in the Big and Jumbo Truck arena.

 

“We are confident that the addition of new talent to the organization will provide Hyster Company and NMHG with the level of skill and expertise necessary to succeed as markets continues to strengthen and grow,” said Jonathan Dawley, VP of marketing, NMHG. “We look forward to working with Thom and Jason.”

 

 

 

AAR Reports Dip in Weekly Rail Traffic

The Association of American Railroads (AAR) reported a decrease in weekly rail traffic, with U.S. railroads originating 245,574 carloads for the week ending July 9, 2011, down 3.2 percent compared with the same week last year. Intermodal volume for the week totaled 192,619 trailers and containers, down 0.2 percent compared with the same week last year.

 

Thirteen of the 20 carload commodity groups posted increases from the comparable week in 2010. Commodity groups posting solid increases included: iron and steel scrap, up 32.5 percent; metallic ores, up 22.9 percent; and all other carloads, up 14.6 percent. Groups posting notable decreases included: waste and nonferrous scrap, down 16.1 percent; coal, down 11.3 percent; and grain, down 10.5 percent. For the first 27 weeks of 2011, U.S. railroads reported cumulative volume of 7,784,801 carloads, up 2.5 percent from last year, and 6,048,752 trailers and containers, up 7.5 percent from the same point in 2010.

 

Combined North American rail volume for the first 27 weeks of 2011 on 13 reporting U.S., Canadian and Mexican railroads totaled 10,166,648 carloads, up 2.5 percent compared with the same point last year, and 7,521,073 trailers and containers, up 6.9 percent compared with last year.

 

 

 

 

Accellos Announces Accellos Visions 2011 Summer Conference Series

Accellos, a leading provider of supply chain execution software solutions, today announced Accellos Visions 2011, its second annual series of regional user conferences. Accellos Visions 2011 is designed to give supply chain professionals across North America the opportunity to join in educational sessions, networking opportunities and engaging dialogue with Accellos experts, customers and partners like Microsoft and Psion Teklogix. The event provides a forum for attendees to spend time face-to-face with their Accellos team, meet new colleagues with similar business interests in their area and industry, and learn how to drive even greater returns from current and future Accellos solutions.

 

The tour comprises five full-day events held in locations throughout the United States and Canada. This year the tour includes stops in Newark, N.J.; Toronto, ON; Chicago, Ill.; San Francisco, Calif.; and Atlanta, Ga. The daily agenda includes educational sessions covering topics meaningful to Accellos’ 3PL, Warehouse Management, Transportation Management and EDI customers and partners. The sessions will focus on profit-building strategies, industry insights, best practices, in-depth product information, technology road maps, and the vision for Accellos going forward. Speaking guests include Accellos top executives, product and brand managers, and representatives from Microsoft and Psion.

 

“We developed Accellos Visions with the aim of bringing together our customers, partners, and supply chain professionals from coast to coast,” said Accellos CTO Ross Elliott. “Our attendees will have the chance to learn about how our latest products can help them drive ROI, hear expert speakers from Microsoft and other partners talk about topics like Cloud Computing and Mobility, and get a glimpse of Accellos’ vision for the coming months and years. And the best part is that, rather than host a single event in one location, we will be bringing the show to our attendees.”

 

 

 

 

 

Toyota Industrial Equipment MFG., Inc. Achieves Safety Milestone

Toyota Material Handling, U.S.A., Inc. (TMHU) has announced the Service Parts Management department at Toyota Industrial Equipment Mfg., Inc. (TIEM) has achieved 200,000 consecutive hours worked without a recordable accident according to the Occupational Safety and Health Administration (OSHA). The 200,000 hours represents 1,248 work days over the past three years at the Columbus, Ind.-based manufacturing plant.

 

"At Toyota safety is our focus," said Tim Barker, vice president of corporate services for TIEM. "I’m very pleased this is the second department at TIEM to achieve this milestone in the past 12 months, and I’m proud of these associates and their dedication to safe practices."

 

Safety and Quality Top Priority at TIEM

 

Toyota’s high standard of manufacturing excellence, which emphasizes safety and quality is reinforced daily with all associates and management teams. As part of the program, TIEM works to incorporate safety awareness and risk reduction into all plant activities associated with the manufacture of Toyota lift trucks and replacement parts for industrial lift trucks and tow tractors, along with the assembly of motor vehicle parts and accessories.

 

TIEM has put into place a number of safety programs to address ergonomic and hazardous challenges. For example, TIEM created a safety "Dojo," or training area, on the shop floor. Associates learn safety awareness and practices with a hands-on approach in these areas. There are more than a dozen "Dojo" workstations that address a wide range of risk assessments from fire evacuation and hoist safety, to tool inspection and ergonomics.

 

Throughout the year, TIEM management and associates are required to attend annual "Dojo" training, risk assessment training, and monthly training sessions. These programs have contributed toward TIEM being honored for its safety systems and performance record including the 2010 "Top Plant" award by Plant Engineering magazine.

 

 

 

 

 

Termination Procrastination

"Profit covers many sins.” That means that many of us may have become a little complacent and tend to procrastinate when it comes to problem employees. Maybe we didn’t quite run our business following absolute best practice. Maybe some of us overlooked less than the best performance expected from our employees. Maybe we were a little too compassionate regarding employee effectiveness and as a result we haven’t “weeded the garden” to allow our good employees to flourish. Instead, we just procrastinated on making these kinds of decisions.

 

If your company is one that got caught in that viscous web of easy success and thought that prosperity in the market wouldn’t end and you didn’t quite pay attention to basic best practice business acumen, you may have fallen prey to the “Procrastinating Concept of Profit Covers Many Sins”.

 

Now is the Time to Clean up Your Mess

 

In other words, it is time to stop procrastinating and focus. Focus on what is the minimum acceptable level of performance. I try to stress to all my clients that in today’s economy, "average performance” is just not acceptable. You need to make sure that all your employees are dedicated, competent and necessary core employees to sharpen the focus of every element of your process and system. This will allow you to expand your market share so that you can weather the hard times and be stronger during the economic recovery.

 

Take the Surgical “Pruning Approach”

 

No garden can flourish if it is full of weeds. Now is the time to stop procrastinating and get rid of the weeds first. Compassion is a wonderful thing and is often referred to as strength. However, too much compassion can be a life threatening weakness. Keeping “old Joe” around simply because he has been with you for fifteen years isn’t a good enough reason if “old Joe” hasn’t been cutting it for the past five years. Keeping Sally on the payroll because she is your wife’s cousin even though she just figured out how to use the copy machine after five years will do irreparable harm to your organization and lower the performance of other employees.

 

A surgical pruning strategy only begins with the precision pruning of the workforce. To strengthen the company means you must also invest in employee development and upgrades while you are surgically making precision cuts in the workforce eliminating underperforming unacceptable employees. You may terminate three low performing or non performing employees and replace two of them with higher quality, higher performing candidates.

 

No One said It Would be Easy – Be Fair and Consistent

 

Terminating any employee regardless of circumstance is not pleasant. You are messing with people’s lives; families are involved. You have a moral obligation to make sure that your actions are honest, ethical and above board. However, your decision must be based on some basic premises. The following tips can support your decision making process.

 

• Make sure employees have had fair and consistent performance reviews. Determine with factual examples which employees are your top performers and which employees are below average performers. Review and analyze contributions to success.  This will support your surgical pruning strategy when it comes to weeding the garden.

 

• Don't cut back on skills training and management development. It’s easy to cut training but in reality it should be the last thing you look at. That doesn’t mean you can’t be a little more cost conscious about it. But don’t eliminate training in its entirety.

 

• Communicate - the worst thing you can do is keep employees in the dark. Over communicate. Be honest and open with employees. They are not stupid. Tell them the truth and update them often. If you don’t communicate regularly, employees will make stuff up in their own minds and what they envision is generally much worse than reality. Most employees know before you do who is doing the job and who isn’t. How often have you terminated someone and employees have said --- “It’s about time?”

 

 

Remember One Key Factor

 

Sometimes performance issues are not always due to the employee not being competent or capable. Sometimes their performance is the direct result of the incompetence of their supervisor.

 

Terminating any employee is likely to be the most difficult decision you will ever have to make. There will be ups and downs in the process. However, before you come to the conclusion that you are actually going to hand out a pink slip, you must be sure that you have exhausted every possible option and scenario imaginable to solve the problem short of termination. And of course, the amount and type of destructive behavior is also paramount to the decision you make. If you're struggling with current employees, here are some guidelines to help determine it's time to let someone go.

 

• Their work is consistently below acceptable standards with numerous mistakes

 

• They fail to reach goals and objectives on a regular basis

 

• They have a poor attitude and it has a definite impact on other employees

 

• They do not respond well to coaching or constructive feedback

 

• They have had good supervision and direction from a servant style manager

 

As managers, we must continuously look for ways to uncover potential new employees who have the attitude and the skill set to perform up to our expectations. Obviously skill sets come first and they are identifiable and measurable. But, beyond these tangible, measurable factors lies the true immeasurable, cultural factors that separate the winners from the losers. Those factors include:

 

• Positive attitude

 

• Willingness

 

• Inner strength

 

• Self-motivation

 

• Competitive drive

 

If these factors are missing the odds against the employee living up to expectations are enormous regardless of their skills sets. The most talented “A” players in the industry are competitive to the point where they are actually driven to achieve at a level even beyond their talents. Add sell-discipline, self-motivation and attitude and you have a winner worth keeping. Remember, as a business you do not have the luxury of keeping poor or mediocre employees. You must keep only the best employees for your business. And, don't feel guilty for letting go of inefficient or unproductive employees. You're growing a business, not running a charity.

 

 

 

Sta-Kon Plastic Strip-Fed Terminals Enable Stable, High-Volume Production

Manufactured as a continuously molded strip, Sta-Kon® Plastic Strip-Fed Terminals will not jam equipment and tooling, and have a more consistent surface than plastic strips that are welded together.

 

The Sta-Kon design features improve performance and functionality. The funnel-entry design of Sta-Kon Terminals enables faster and easier wire insertion. Internal barrel serrations increase conductivity and pullout strength. The sleeved barrels prevent separation that can diminish both pullout strength and dielectric performance.

 

“Sta-Kon Plastic Strip-Fed Terminals continue the brand’s tradition of innovation,” said Pam Pagenkopf, product manager at Thomas & Betts. “The continuous molding reduces downtime by not jamming equipment as Mylar-tape systems are prone to do.”

 

The Sta-Kon Plastic Strip-Fed Terminals’ nylon insulation is UL94V2 flame rated and withstands operating temperatures of 221 degrees Fahrenheit (105 degrees Celsius). The insulation is resistant to chemical exposure, impact and abrasion. Sta-Kon Plastic Strip-Fed Terminals have a maximum rating of 600 volts and are UL listed.

 

 

 

 

Stafford Mounting Collars Feature Integral Clamping

Custom flange collars that incorporate an integral non-marring clamping feature with a perfectly square flange for mounting a shaft, tube, or pipe to a flat surface or for attaching drive components and other devices are available from Stafford Manufacturing Corporation.

 

Stafford Custom Flange Collars incorporate the Accu-Clamp™ non-marring, easy to adjust clamping feature and are machined into a perfectly square mounting flange, hub, or pulley.  Fabricated to match user requirements, these one-piece mounting flange collars can be made from steel, stainless steel, aluminum, and various alloys in a wide range of configurations. Developed for use in conveying-, converting-, packaging-equipment, and various drive applications, Stafford Custom Flange Collars can be made with bore sizes from 1/2” to 6” I.D. and flanges up to 14” O.D.  Flatness and perpedicularity are held to < 0.001 TIR. Stafford Custom Flange Collars are priced according to size, material, and quantity.  Price quotations are provided upon request.

 

 

Raymond Eco-Performance Solutions Deliver Smart, Sustainable Material Handling Operations

To help warehouses and distribution centers achieve higher performance and more sustainable operations, the Raymond Corporation delivers Eco-Performance. Eco-Performance is Raymond's approach to designing and engineering lift truck solutions for maximum economic and ecological benefits.

 

In independent third-party testing by the United States Auto Club (USAC), several Raymond® lift trucks were tested against competitive models by completing the same number of store-and-retrieve cycles. The Raymond Swing-Reach® truck was found to use up to 40 percent less energy; the Raymond Reach-Fork® truck used up to 21 percent less energy; and the Raymond Model 4250 stand-up counterbalanced truck used up to 17 percent less energy. Based on these results, Raymond lift trucks enable:

 

• Less battery charging, increasing equipment uptime

 

• Reduction of CO2 emissions, decreasing carbon footprint

 

• Faster cycle times, allowing for more pallet moves

 

“Eco-Performance is another example of the standards Raymond sets in enhancing the energy efficiency and productivity of Raymond lift trucks,” says Susan Comfort, product manager for narrow aisle products for The Raymond Corporation. “When lift trucks can work harder and use less energy, they further enable warehouses and distribution centers to meet both sustainability and material handling goals.”

 

In addition to providing Eco-Performance solutions, Raymond Sales and Service Center representatives can provide consultation on the right mix of trucks for maximizing material handling throughput and efficiency, and suggest recommendations for battery charging and management to optimize energy usage

 

 

Samsung Techwin Adds Regional Sales Manager to Support Continued Growth

Samsung Techwin America has announced Jennifer Pittman has joined the company to fill the newly created position of South Central Regional Sales Manager. Her territory will include the states of Texas, Oklahoma, Louisiana and Arkansas.

 

“Samsung Techwin is uniquely positioned to build on its successes in the physical security market,” said Frank DeFina, Senior Vice President of Sales and Marketing at Samsung. “Our position is maintained by a strong product portfolio and an equally strong distribution channel. This new sales position, along with Ms. Pittman’s experience, will help to support and enhance our regional initiatives.”

 

In her role as South Central Regional Sales Manager, Pittman will work closely with the sales channel to bring Samsung Techwin’s state of the art physical security solutions to end users and to increase market share in the region. Pittman’s previous experience includes new business development with SecureNet, Inc., account management with ASG Security, and sales positions at The Resource Corp, a manufacturer’s rep, and within ADT.

 

“I’m very pleased to have joined the Samsung family,” Pittman said. “It is with confidence that I stand beside the Samsung name and product line. My goals consist of supporting and working closely with the rep firm, providing customers with training and corporate visibility and support and helping to uncover CCTV opportunities.”

 

 

 

Toyota Named Green Supply Chain Partner by Inbound Logistics

Toyota Material Handling, U.S.A., Inc. (TMHU), has been named as one of 75 Green Supply Chain Partners in Inbound Logistics Magazine’s annual listing for the third consecutive year, since the award’s inception. Chosen for this title because of their environmentally friendly solutions and manufacturing process, the ranking demonstrates Toyota’s dedication to supply chain sustainability. The companies selected are featured in the June issue.

 

"Inbound Logistics’ June feature profiles 75 companies in several categories of logistics service providers – from 3PLs, truckers, ports to lift truck manufacturers – which its editors determine are truly ‘walking the walk’ and committed to supply chain sustainability. The companies selected, including Toyota, have a long-standing history of supporting their customers' drive to environmental initiatives and an internal commitment to be as lean and green as possible,"  explained Felecia Stratton, editor, Inbound Logistics.

 

Green 75 feature is designed to provide decision support for Inbound Logistics’ readers seeking to do business with sustainable providers. To be eligible for the ranking, companies must provide logistics service with an emphasis on eco-friendly solutions. The listing includes 75 companies, which are categorized based on the services provided.

 

“Toyota is honored to be named a Green Supply Chain Partner for the third consecutive year,” said Brett Wood, president of Toyota Material Handling, U.S.A., Inc. “We are committed to sustainability across our operations. In addition to developing technologically advanced, fuel-efficient lift trucks, we look for ways to reduce our environmental impact and improve our operations, while supporting our dealers, suppliers and community partners in their efforts.”

 

 

Top Sales Representatives of 2010 Named by CLARK

CLARK Material Handling Company has announced the recipients of its top sales representative award of the year for 2010.

 

CLARK 2010 Top Sales Reps

 

Mike Marrs - Cal-Lift Inc., Los Angeles, Calif.

 

Bill Jones - Valley Industrial Trucks, Inc.; Youngstown, Ohio

 

Tony Sabbagh - G & W Equipment Inc., Charlotte, NC

 

Gary Keppy - Equipment Depot-Dallas, Texas

 

Omar Gonzalez - DIMPSA, Puebla, Mexico

 

Sales representatives who achieved outstanding sales results of CLARK products and provided excellent support for both new and existing customers are being recognized as “the best of the best.” “These outstanding salespersons helped CLARK achieve record truck sales growth in a growing economy,” said Bo Maslanyk, Vice President Sales and Marketing. “They worked very closely with the CLARK Regional Sales managers and the CLARK Lexington team in providing the best customer solutions in the industry.” CLARK congratulates these fine individuals and wishes them the best of success for 2011.

 

 

 

How to Say “No” The Right Way

We all have to say "no" at times. Some people find it easier than others. What is interesting is that almost all of us struggle with the right way to say it.

 

People who hate to say no find it hard to do, and sometimes do something much worse than hurt someone's feelings. They either don't say anything, which passively sends an incorrect message of "yes," or they say no in such a way that the other person doesn't really know what is being said, sending the message of "maybe."

 

People who don't mind saying no don't find it hard to do, but can lack the skills to do it gracefully and very often instill hard feelings, even when that is not their intent.

 

For those of you who have no problem saying no, but need a little guidance on how to say it more effectively, here are some tips.

 

Tip #1: "I'm Sorry" doesn't have to mean you are really sorry. A little empathy can go a long way.

 

Tip #2: Repeat back to the other person their point of view.

 

That will allow them to listen to yours.  Once you prove to someone you understand their point of view, by repeating it back to them, they can stop explaining it over and over again.

 

Tip #3: You don't have to prove to someone that the situation is their fault. Most people just want empathy, not for you to take the blame. If possible, take their side as much as you can, but return to the situation at hand.

 

Tip #4: Show the other person you wish it could be different. Telling someone, "I wish I could do this for you…however, I just can't" is much more powerful than, "I won't do this for you because I don't have to."

 

Tip #5: Help solve the problem in another way if possible. Even if alternatives aren't the answer, the fact that you offered them shows you care. Most people, when being told "no," can take it a little better if it is coming from someone who seems to genuinely care.

 

Tip #6: Avoid the word "but" when empathizing. When you say, "I understand, but…" what the other person hears is, "I don't understand."

 

Using the tips above, you can say no and avoid conflict. The following examples show how a different approach can save you from an unpleasant situation.

 

SCENARIO 1

 

Pat is a hotel clerk who is trying to help Mr. Donnelly. It's late at night and he needs a hotel room.

 

Mr. Donnelly: Look, I really need a room tonight. You're the sixth hotel I've been to and I'm getting really tired.

 

Pat: I'm sorry, there are no rooms; we're completely booked.

 

Mr. Donnelly: Please? I'm exhausted.

 

Pat: I understand, but that doesn't change the fact that we have no rooms.

 

Mr. Donnelly: But I'm exhausted.

 

Pat: I understand, but how is that our fault? You should have made a reservation.

 

Mr. Donnelly: Can't you do something for me?

 

Pat: (Turning the terminal toward Mr. Donnelly) Look, we have no rooms!

 

Notice how Pat said she was sorry, but she didn't really convey that very well. She was also concerned with proving Mr. Donnelly was at fault. She offered no real solution, and certainly did not appear that she wished it were different. The next example shows how Pat does when she applies the tips above.

 

Mr. Donnelly: Look, I really need a room tonight. You're the sixth hotel I've been to and I'm getting really tired.

 

Pat: Oh, I'm very sorry, there are no rooms; we have a conference here and we're completely booked.

 

Mr. Donnelly: Please? I'm exhausted.

 

Pat: Mr. Donnelly, I understand that you are exhausted. I know you don't want to have to keep searching for a room at other hotels. I see how tired you are and understand what you are going through. Believe me, if I had a room, I would definitely give it to you. The truth is... I just don't have a room available. I'd do it if I could… but just can't. Can I help you find a room somewhere else?

 

Mr. Donnelly: Ugh. Okay, yes, please!

 

Pat's approach led to a much better result. Mr. Donnelly isn't thrilled, but he is ready to move on.

 

SCENARIO 2

 

Debbie is a sales person at a department store. The store has a very strict policy about not accepting refunds over 30 days.

 

Mr. Adam: I want to turn this in for a refund, please.

 

Debbie: This was purchased over 30 days ago, so I can't do that.

 

Mr. Adam: I didn't know that when I bought it.

 

Debbie: I understand, but you should have read the return policy then. It's right there on the sales receipt.

 

Mr. Adam: Who reads sales receipts?

 

Debbie: People who want refunds.

 

Mr. Adam: Come on. It's been 34 days. What's the big deal?

 

Debbie: I understand, but 30 days is the limit. Sorry. You're going to have to be reasonable about this.

 

Mr. Adam: (Now angry) I am being reasonable!!

 

Notice how Debbie failed to empathize with the customer. She blamed the customer for not understanding the policy. She even went so far as to imply the customer is an unreasonable person.

 

The next example shows what happens when Debbie approaches the situation with the tips in mind.

 

Mr. Adam: I want to turn this in for a refund, please.

 

Debbie: I'm very sorry Mr. Adam, but since this was purchased over 30 days ago, no refunds are allowed.

 

Mr. Adam: But I didn't know that.

 

Debbie: I understand that. It's on the receipt, and often people don't really read their receipts, so I can understand that you didn't know about the policy.

 

Mr. Adam: Well I have to return it. I can't use it now and it's expensive.

 

Debbie: Mr. Adam, I really do understand. This is an expensive item and you are now realizing you can't use it. I truly wish the store policy were different and wish there was some way to make an exception. The policy is quite firm, however, and there is just no way to provide a refund. Can I help you find something you can exchange it for that might be acceptable to you?

 

Mr. Adam: Oh…okay. Do you have a catalog or something?

 

Hopefully that sounds a little better as well. Remember, saying no doesn't have to create bad feelings if you show a little empathy. Follow these simple tips and you might just get a little less resistance from people.

 

 

 

 

 

Mitsubishi Forklift Trucks Launches Mobile Website

Mitsubishi Forklift Trucks has announced the launch of its new mobile website, making it easier for customers to access forklift product information and connect with local dealers while on the go through their mobile devices. The new mobile site includes Mitsubishi Forklift Trucks product information, a local dealer search function, and easy access to finance information and promotions.

 

The website allows users to view forklift specifications and includes the option to request a quote, email a product brochure or download the digital brochure directly from a mobile device. The dealer locator feature gives customers quick and easy access to dealership addresses and phone numbers and includes geo-tracking capabilities for some mobile devices.

 

Through the site’s Cost Control Basics section, which includes a series of tips for choosing the right tires and engine, minimizing forklift abuse and managing a fleet effectively, customers can also reference information for minimizing costs and increasing the efficiency of their forklifts.

 

“We’re pleased to introduce the new Mitsubishi Forklift Trucks mobile website,” said Jeff Rufener, vice president of marketing at Mitsubishi Forklift Trucks. “More and more people are on the go these days, and the mobile website will make searching for a new forklift or finding a local dealer even easier than before.” The address for the mobile website, which launched today, is http://m.mit-lift.com.

 

 

One-Piece Hygienic ProStack® Pallet Ideal for Food, Pharmaceutical, Medical Handling

Formed in a single piece to eliminate crevices and cavities that could potentially harbor bacteria, mold and other contaminants, the ProStack® One-Piece Hygienic Pallet is ideal for food, pharmaceutical and medical applications.

 

Its see-through, open-grid top deck, smooth finish and flow-through design make sanitization and cleaning easy, while facilitating quality inspections.

 

“It’s critically important for companies in the food processing and pharmaceutical industries to ensure the purity of their ingredients and finished products,” notes Dan Kelly, President and CEO of Polymer Solutions International, Inc., the pallet’s manufacturer. “That’s why we designed this pallet to be hygienic, easy-to-clean, durable and ideal for quality inspections.

 

Transporting and storing food and pharmaceuticals on hygienic plastic pallets, along with correct handling procedures, dramatically reduces the risk of contamination.” Edge-rackable up to 2,200 pounds, the pallet measures 40 x 48 x 6.25 inches and comes in two models: full perimeter picture frame or three-stringer. The pallet is rated for a 30,000 pound static load, or a 5,000 pound dynamic load. Four-way fork entry accommodates use with either forklifts or pallet jacks. All hygienic pallet models achieve the critical ergonomic benchmark of weighing less than 50 lbs. All models will weight just 45 to 48 pounds—8 to 10 percent lighter than competitors’ plastic pallets.

 

“The lighter weight is a critical feature because of OSHA requirements, and the resulting need to eliminate workplace injuries by reducing the amount of weight people need to handle while on the job,” Kelly continues. “Our engineering group achieved this through a painstaking design and testing process, allowing us to enhance racking strength and durability.”

 

Extremely durable, the pallet’s design contributes to cost reduction, adds Kelly. “Cost savings are realized by increased cycles and longer life. Pallets don’t fail in a parking lot or in a warehouse—they fail in the production line, causing costly shut downs. A higher quality pallet translates directly to increased manufacturing efficiencies and a decrease in the cost-per-trip,”

 

ProStack One-Piece Hygienic Pallets can be made from several material options depending upon customer requirements, including100 percent recyclable, FDA-approved high density polyethylene (HDPE) or polypropylene (PP). They are also available with Factory Mutual Research Corporation (FM) approved grades of flame retardant, now with a Non-Deca Bromine Additive.

 

For further customization to meet individual application needs, the pallets may be ordered with grommets, hot-stamped logo or identification marks, and in black, medium blue or gray.

 

 

 

 

SMH offers new Paint Quick Reference Guide

Systems Material Handling (SMH) has a new Paint Quick Reference Guide that includes Aerial Work Platform Paint. In efforts to make your next paint job a breeze, the revised paint quick reference guide now includes the complete line of AWP paint. Availability includes major OEM brands with over 80 different colors to choose from, each is an exact match to the OEM’s specifications.

 

The product offering includes professional glass, enamel, flat or lead-free paint available in 12 oz. environmentally safe cans or gallons. Each color matches or exceeds the OEM’s specifications, including Baker, Clark, Genie, JLG, Hyster, Komatsu, SKY JACK, Tennant and many more!  A variety of brushes, cordless drills, cleaning supplies, safety accessories and pressure washers are also included for you to choose from.

 

Download your copy of the Paint Quick Reference for a full list of our OEM color match paint options by visiting www.irmn.com or consult pages 02.14-02.15 in the Master TotalSource® Catalog. All paint is ground shipped.

 

 

 

 

 

Lorraine Gibbs Named Director of Human Resources at Buckhorn

Buckhorn Inc. announces that Lorraine Gibbs has been named Director of Human Resources. In this new position, Gibbs assumes all responsibility for directing human resources initiatives for Buckhorn as well as its sister company, Akro-Mils®—both of which compose the Material Handling Segment of Myers Industries, Inc.

 

Gibbs holds a Bachelor’s Degree in Psychology from Northeastern State University as well as an MBA from Xavier University. Prior to joining Buckhorn, Gibbs gained over 20 years of human resources experience in industrial manufacturing environments. Most recently, she spent eight years with plastic resin manufacturer Lyondell Chemical.

 

Plug Power to Provide Kroger Co. with GenDrive Fuel Cell Solution

Plug Power Inc. has announced it has added Kroger Co. to its growing list of GenDrive® customers. Plug Power will supply 161 GenDrive fuel cells to Kroger’s food distribution center in Compton, Calif. The order includes four class-1 units for sit down counterbalanced trucks, 42 class-2 units for reach trucks and 115 class-3 units for pallet trucks. With this partnership, Kroger will power its fleet of electric lift trucks with GenDrive fuel cells. Because GenDrive is fueled with hydrogen, the only byproducts created through the electrochemical energy-conversion process are heat and water. Plug Power and Kroger have developed a hydrogen fueling infrastructure, placing compact dispensers strategically throughout the facility. Lift truck operators can fuel the GenDrive units themselves in as little as sixty seconds. Once fueled, trucks resume activity on the facility floor, moving products. Productivity improvements can be expected as the electric lift truck operates at full power as long as fuel is supplied.

 

“Kroger tested our GenDrive product and saw clear benefits to its operations which led them to engage with Plug Power on a full conversion of their facility,” said Andy Marsh. “Plug Power’s customers are leaders in the industry; forward-thinkers working toward building better, more efficient and more sustainable businesses for its customers, employees and communities. Kroger fits that mold perfectly.”

 

Environmentally conscious business operations with a positive economic impact are at the forefront of decision-making in the material handling industry. And, Plug Power’s GenDrive product is helping sustainably-progressive customers, such as Kroger, take charge of its greenhouse gas emission footprint.

 

 

 

TMHU Receives National Safety Council Award

Toyota Material Handling, U.S.A., Inc. (TMHU) has announced that Toyota Industrial Equipment Mfg., Inc. (TIEM), the manufacturer of the number one selling lift truck in the U.S., was awarded the Occupational Excellence Achievement Award by the National Safety Council. The Occupational Excellence Achievement Award is given to companies that have a lost time injury rate of less than 50 percent of companies in the same business classification. The National Safety Council tracks data in accordance with the federal OSHA calendar year standard. During the last calendar year, TIEM achieved a lost-time incident rate less than 7 percent of the average rate in the same business classification.

 

“Every associate, manager and executive at TIEM has safety as their top priority,” said TIEM’s Environmental, Health and Safety Manager Dixon Churchill. “When associates know their managers truly care for their health and safety, it creates an environment

where everyone is focused on reaching the company’s business goals. With TIEM’s focus on safety, we see reduced absenteeism, lower turnover rates, higher productivity and better quality products.”

 

Toyota’s high standard of manufacturing excellence, which emphasizes safety and quality, is reinforced daily with all associates and management teams. As part of the program, TIEM works to incorporate safety awareness and risk reduction into all plant activities associated with the manufacture of Toyota lift trucks and replacement parts for industrial lift trucks and tow tractors, along with the assembly of motor vehicle parts and accessories.

 

 

 

Terex Achieves Minimum Tender Condition for Demag Cranes Offer

Terex Corporation has announced that the minimum acceptance level of 51 percent for the voluntary public tender offer by Terex Industrial Holding AG to all shareholders of Demag Cranes AG at EUR 45.50 per share has been exceeded.

 

Preliminary information indicates that the offer was accepted for a total of at least 14 million shares of Demag Cranes by the end of the acceptance period. This corresponds to approximately 67 percent all outstanding shares of Demag Cranes, and approximately 68 percent together with the shares of Demag Cranes previously purchased by Terex Industrial Holding AG.

 

According to the German Securities Acquisition and Takeover Act (WpÜG), shareholders of Demag Cranes who have not accepted the offer during the acceptance period will have the opportunity to tender their shares during an additional acceptance period of two weeks following the publication of the final tender results. The completion of the offer still remains subject to several other conditions, primarily the merger control clearance by the European Commission.

 

“We are pleased with the high level of support for this transaction from the shareholders and management of Demag Cranes,” said Ronald M. DeFeo, Terex Chairman and Chief Executive Officer.  “With the addition of Demag Cranes to the Terex Group, we will add a new business segment with world-class products in industrial cranes/hoists and port technology.

 

“The success of our offer demonstrates the confidence in the compelling industrial rationale of this deal and the growth opportunities for both companies.”

 

Terex reports net sales of $4.4 billion in 2010 and 16,300 employees worldwide. Demag Cranes, headquartered in Dusseldorf, Germany, is a leading provider of industrial cranes, crane components, harbor cranes and port automation technology. Demag Cranes' business is highly complementary to the existing Terex business, and the combination has compelling industrial logic. The combined entity would have had total revenues of about $5.8 billion in 2010 with a strong footprint in Europe and emerging markets, especially in China.

 

 

Is Your CFO Really a Chief Financial Officer?

No offense to all those dedicated, competent, excellent performing CFO’s out there but I have to admit that I run into a number of individuals in business that hold the respectable title of CFO (Chief Financial Officer) that shouldn’t be the Chief of anything. Oh, some of these CFO impersonators do a good job as an accountant and some may even qualify as a Controller. But, there are also some that just shouldn’t hold the title of Chief Financial Officer.

“The chief financial officer (CFO) is a corporate officer primarily responsible for managing the financial risks of the corporation. This officer is also responsible for financial planning and record-keeping, as well as financial

reporting to higher management. The CFO is also responsible for analysis of data”.

So ask yourself, is your CFO really a Chief Financial Officer or did you simply give them that title due to tenure, compassion or because they are a family member?

An effective CFO starts by asking the question of all management personnel --- What needs do you have, and how can I help?'"

Real CFOs

Real CFOs today are structuring and negotiating mergers, working with division managers to cut costs, stepping in for the CEO to talk to investors and boards of directors as well as coordinating all the components of strategic planning. Being a CFO is not just about finances. And yet, you must be careful not to burden the CFO with responsibilities that they are not qualified to handle. A simple example might be putting them over information technology with no practical experience in that field to avoid hiring an IT specialist.

The CFO bears responsibility for the results of core finance activities and provides appropriate analyses. A Real CFO is both a navigator and an advisor to business managers throughout the organization. This person must be ready and willing to manage the administrative side of the business, and the strategic requirements involved in measuring and validating successful results. A key responsibility includes fighting for investments in the growth of the business. The CFO must instill confidence with all of the stakeholders focusing on particular roles and activities both internally and externally.

A Real CFO has the ability to build consensus, to inspire confidence, and to be a navigator for the CEO and make decisions authoritatively. They must be ready and willing to provide an opinion when and where necessary, fight for its implementation and be humble enough to back off and support alternative ideas, as appropriate.

The Relationship with the CEO

How chummy should the chief executive get with the CFO? Some experts warn against developing too close a relationship with any top subordinate, because you have to make judgments that are based on what's in the best interest of the company. However, relationships are important and being able to get together and discuss critical issues informally can only strengthen the executive team.

The best situation for any CEO and CFO is a close relationship, not as equals, but the fewer formalities the better. The ability to talk on the phone over a weekend should not be considered an imposition on personal time.

Much greater demands on businesses to perform makes a company’s accounting and finance functions, led by the Chief Financial Officer, play a broader role in guiding decisions across the business in order to maximize shareholder value. In addition to broadening this role, finance departments are making strategic investments in IT solutions that automate and standardize critical processes within their own department and across all functions of the business. These investments not only help decrease costs and cycle times, but pay additional dividends in the form of strengthened compliance and improved financial returns.

So, if your CFO demonstrates not only leadership but also integrity and honesty, which objectively balances the competing needs of internal staff, the board of directors, investors, other stakeholders and maintains integrity in the face of investor or board expectations for results then you have an excellent Chief Financial Officer. If they don’t – reevaluate your thought process.

 

Dr. Rick Johnson is the founder of CEO Strategist and a veteran of the wholesale distribution industry with more than 30 years of executive management experience.